Agents · Evaluator card
AssistantBench
2024Ori Yoran et al.Paper (opens in a new tab)
A benchmark of challenging, realistic web tasks that require an assistant to navigate the open web to find precise, verifiable answers. Tasks span planning, fact-checking, data collection, and complex information retrieval.
Evidence notes pending review. The verdicts on this card are drafts derived from the benchmark's documentation and published sources; no reviewer has checked them against those sources yet.
Headline claim
AssistantBench scores support comparing web agents on realistic, time-consuming open-web tasks with verifiable answers, as a dated snapshot; the small task set and a changing web limit precision and reproducibility.
At a glance
- Mechanism
- Deterministic checkerPrior: execution feedback, rung 2 of 4
- Item format
- Short answer
- Size
- 214 tasks
- Typical uses
- Measure
- Saturation
- Active
- Contamination
- Unknown
- Year
- 2024
1Claim
What property are we trying to infer, over what world, and for what decision?
- Construct
- Completing realistic multi-site web research and planning tasks to a precise answer
- Population
- 214 realistic assistant tasks (planning, comparison, fact-checking, data collection) that require navigating multiple live websites
- Measures
- Ability to complete complex web-based information retrieval and reasoning tasks
- End-to-end performance on tasks requiring multi-site navigation and information synthesis
- Accuracy of extracted factual information verified against human-annotated gold answers
- Performance on tasks that mirror realistic assistant use cases like trip planning and price comparison
- Does not measure
- Offline reasoning or knowledge recall — tasks explicitly require live web interaction
- Subjective quality of responses, as evaluation is based on factual accuracy against gold answers
- Task completion efficiency, speed, or resource consumption
- Generative tasks like writing, summarization, or creative content production
2Instrument
How is the judgment actually produced?
- Mechanism
Deterministic checker
Rule-based comparison with the gold answer plus a normalized answer-similarity score for partial matches: a weak comparator for answers phrased differently.
Hierarchy prior: execution feedback, rung 2 of 4. A prior over expected grounding, not a verdict on validity: the evidence notes under Validation say what has been measured.
- Item format
- Short answer
- Specification
- A task's final answer is compared with the human-verified gold answer and scored by accuracy and by a normalized similarity that gives partial credit.
- Anchor
- Human-verified gold answers, fixed at collection time
- Evidence view
- The final answer only; navigation traces are not graded
- Signal
- Correctness and a similarity score per task
- Resolution
- Final answer per task
- Aggregation
- Mean accuracy and mean answer similarity over tasks
- Metrics
- accuracy, answer similarity
- Size
- 214 tasks
- Methodology
- Contains 214 tasks sourced from realistic web assistant scenarios. Each task requires navigating multiple websites to find a specific, verifiable answer. Tasks span categories like navigation, data extraction, comparative analysis, and multi-constraint planning. Evaluation compares model outputs against human-verified gold answers using accuracy and a normalized answer similarity score.
3Regime
What causal role does the signal play, and what happens when a system adapts to it?
- Typical uses
- Measure · supports inference and decision
- Exposure
- Public task set since 2024. Because tasks run on the live web, the environment changes underneath fixed gold answers, so scores are tied to the date they were collected.
4ValidationDraft
Why should we believe that the signal means what we claim it means — before and after the system adapts to it?
AssistantBench's evidence supports claims about how web agents handle the complex, multi-site tasks people want assistants to do; tasks are chosen to require genuine multi-step navigation rather than simple lookups. The price of realism is reproducibility: live web content and gold answers drift, so results are best read as dated snapshots.
Evidence notes1 partially supported · 2 not supported
- Not supported
Scores are reproducible over time
Websites change and gold answers can become outdated, so the same system can score differently on different dates.
- Not supported
Small accuracy differences are reliable
Binomial arithmetic: with 214 tasks, a 95% interval around 50% accuracy spans about ±7 points.
- Partially supported
The task mix represents real assistant use
Tasks reflect the authors' conception of realistic use cases, which may not match a given deployment.
5Lifecycle
Does the validity survive over time, and are we still evaluating the right thing?
- Saturation
- Active
Whether top systems still differ, or crowd the ceiling.
- Contamination
- Unknown
How likely test items, or close variants, have leaked into training data.
- Successors
- None listed
- Last reviewed
- Not yet reviewed · card updated October 12, 2026
Limitations
- Small dataset size of 214 tasks limits statistical power for fine-grained comparisons
- Web-dependent tasks are inherently non-reproducible as websites change over time
- Gold answers may become outdated as real-world information evolves
- Task distribution reflects the authors' conception of realistic use cases, which may not be representative
When to use
- Evaluating web-based AI assistants on realistic, complex information tasks
- Assessing whether an agent can handle real-world planning and research queries
- Comparing web agent architectures on tasks that require multi-site navigation and synthesis
When not to use
- Evaluating pure language model capabilities without web access
- When reproducibility is critical, as web content changes make exact replication difficult
Related benchmarks
- GAIAAgents · 2023General AI Assistants benchmark evaluates AI systems on real-world tasks requiring multi-step reasoning, web browsing, tool use, and file manipulation. Questions have unambiguous, verifiable answers but require complex workflows to solve.
- WebArenaAgents · 2023A realistic web environment benchmark where agents must complete tasks on self-hosted replicas of real websites (Reddit, GitLab, shopping sites, maps, Wikipedia). It evaluates autonomous web navigation and task completion.
- τ-benchAgents · 2024A benchmark for evaluating language model agents as customer service representatives in simulated retail and airline domains. Agents must handle complex customer requests by navigating policies, databases, and multi-turn conversations.